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Effective Date: February 15, 2026
Website: www.gettrueid.com
Business Name: TrueID Fingerprinting & Testing, LLC

 

1. Introduction

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TrueID Fingerprinting & Testing, LLC (“TrueID,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gettrueid.com or use our services.

 

By using our website or services, you consent to the practices described in this policy.

 

2. Information We Collect

 

We may collect the following types of information:

 

A. Personal Information

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• Full name

• Address

• Email address

• Phone number

• Date of birth

• Government-issued identification

• Social Security number (when required for specific services)

• Employment-related information (for I-9 or background screening)

• Biometric data (fingerprints, when submitted for authorized Live Scan services)

• DNA samples and related identification information (for DNA testing services)

 

B. Payment Information

 

Payments are processed securely through third-party payment processors. We do not store full credit card information on our servers.

 

C. Website Usage Information

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• IP address

• Browser type

• Pages visited

• Device information

• Cookies and analytics data

 

3. How We Use Your Information

 

We use collected information to:

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• Provide fingerprinting, drug testing, DNA testing, I-9 verification, background screening, and notary services

• Submit fingerprints to FDLE or authorized agencies

• Coordinate laboratory testing services

• Process appointments and payments

• Communicate appointment confirmations and results notifications

• Improve our website and services

• Comply with legal and regulatory requirements

 

We do not sell or rent your personal information.

 

4. DNA Testing & Biometric Data

 

For DNA and fingerprinting services:

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• Samples and biometric data are collected solely for authorized testing purposes.

• DNA samples are processed through accredited laboratories.

• Results are released only to authorized individuals.

• Samples are handled in accordance with applicable federal and state laws.

 

TrueID does not use DNA or biometric data for research, marketing, or resale purposes.

 

5. Information Sharing

 

We may share information only when necessary with:

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• FDLE or authorized government agencies

• Accredited laboratories

• Employers (when authorized)

• Third-party service providers assisting with scheduling or payment processing

• Law enforcement when legally required

 

We only share the minimum necessary information required to perform services.

 

6. Data Security

 

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no electronic transmission or storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

 

7. Cookies & Website Analytics

 

Our website may use cookies and analytics tools to:

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• Improve user experience

• Analyze traffic patterns

• Optimize website performance

 

You may disable cookies in your browser settings.

 

8. Your Rights

 

Depending on your state of residence, you may have rights to:

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• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain personal data (where legally permissible)

 

To make a request, contact us at:  INFO@GETTRUEID.COM

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9. Retention of Information

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We retain information only as long as necessary to:

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• Fulfill services

• Comply with legal requirements

• Meet regulatory record-keeping obligations

 

10. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

 

11. Children’s Privacy

 

Our services are not directed toward children under 18 unless required for authorized DNA testing with parental consent.

 

12. Changes to This Policy

 

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

 

13. Contact Information

 

TrueID Fingerprinting & Testing, LLC
Website: www.gettrueid.com
Email: info@gettrueid.com
 

Phone: (855) A-TRUE-ID

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If you have any questions regarding this Privacy Policy, please contact us.